Bank with the Best

Apply for the ‘Best Digital Account’

with the ‘Best Digital Bank’

Apply for the ‘best Digital Account’

in the ‘Best Digital Bank’

ZERO Balance‚

ZERO Monthly Fees

Open your Digi Account in minutes!

Up to 50% discounts

on 300+ outlets with Absa Cards

Digitally supercharged

Mobile App

Internet Banking

Abby on WhatsApp and more

Free benefits

Personal accident cover

Debit card

Discounted Loan Rates and more

Open your Digi Account 100% online

I am a resident of Mauritius and a tax resident of Mauritius only.

By choosing to continue, you agree to accept all applicable

Terms & Conditions

and Privacy Policy

Want to resume application or view application status? Click here

Go Digital. Take Control. Les avantages d'un compte Absa Digi

Experience the award-winning, all-in-one, feature-loaded digital account for your day-to-day banking transactions. Experience the convenience of opening an account online in minutes using our hassle-free digital KYC, all from the comfort of your home or office.

No Minimum Balance Aucune exigence de balance minimum

No charges or fines for non-maintenance of a minimum balance. Spend your money down to the last balance.

No Monthly Fees Pas de frais mensuels

No monthly account maintenance fees; however, branch visit charges apply.

No ATM Charges Pas de frais d'ATM

Withdraw cash without fees at any ATM, regardless of the bank.

Free Debit Card Carte de débit gratuite

Contactless payments, shop online or access our ATMs for cash deposits and withdrawals.

Free Digi Savings Account Carte de crédit gratuite

Zero balance, Zero monthly fees and enjoy interest of 2.6% on your balance amounting MUR 10,000 and above.

Discounts & Offers Offres et remises

Enjoy up to 50% discounts at over 300 outlets across Mauritius.

Digitally Powered Banque digitale

Enjoy banking on-the-go with our innovative solutions: Mobile App, Internet Banking and Abby.

24/7 Customer Support Assistance clientèle 24/7

Get help anytime - round-the-clock contact center support.

Free personal accident cover

Complimentary personal accident cover of MUR 250,000 on opening the account.

Apply for your account digitally in minutes

Online Application

Fill in the required details at your convenience.

Upload Documents

Upload your ID and latest address proof.

Digital KYC

Complete your Digital KYC verification process.

Start Banking

All set! Your Digi debit card will be delivered at your doorstep.
Experience banking services that bring your possibility to life

Our digital solutions make your banking a breeze

Experience best-in-class digital solutions for 24/7 banking anywhere. Bank smart and enjoy services that are designed for your convenience.

Absa Mauritius App

Unlock Banking with biometrics

One of the best rated Banking app in Mauritius – 4.7/5 on Apple App store and 4.2/5 on Google Play store(updated on April 2021). Experience banking on the go. Check balance, pay bills, transfer funds instantly and more. Available on App Store, Google Playstore and Huawei App Gallery.

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Meet Abby

The Future of Banking

Bank with Abby, your international award-winning smart Personal Digital Banker, designed to help you with your banking transactions and queries at a branch near you. Abby is powered by artificial intelligence, allowing you swift self-service.

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Absa Pay

Simply Tap & Pay

Discover Absa pay, a first in Mauritius. With Absa Pay, your smartphone becomes your convenient payment companion, eliminating the need for physical cards. Easily register your Absa debit or credit card on the Absa Mobile Banking App and make contactless payments with your Android phone. Advanced security features ensure your transactions remain secure and protected.

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Absa Internet Banking

Enjoy the complete banking experience

Everyday banking transactions made super easy. Get complete banking convenience like access to e-statements, instant fund transfers, pay your bills or set-up direct debit, pay credit cards, top-up mobile, manage your cards, update contact details and more

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Contactless Vertical Cards

Tap into fast, easy and safe contactless payments

Make fast, easy and safe payments with your contactless vertical card wherever you see the contactless symbol. Simply hold your card over the contactless-enabled POS terminal to pay for everyday items. There’s no need to enter a PIN, swipe your card or sign a receipt.

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Intelligent ATMs

Deposit, withdraw and transact 24/7

With our iATMs, you can deposit cash anytime of the day using your debit card, without having to go into a branch. Your money will be available immediately.

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What our customers say about us Ce que notre clientèle dit de nous

Gargi Bagchi

Enterpreneur & Home Maker

Simrun Nundhoosing

University Student

Next level banking Niveau bancaire supérieur

Don't just take our word for it

2025

Outstanding Account Opening and Onboarding Initiative - The Digital Banker

2025

Best Payments Platform Initiative - The Digital Banker

2024

Best Digital Bank - Mauritius - Global Brands Magazine

2024

Best Digital CX: Account Opening and Customer Onboarding - The Digital Banker

2023

Most Customer Centric Digital Bank in Mauritius - Global Business Outlook

2023

Best Transaction Banking Innovation Lab - The Digital Banker

2024

Best Digital CX: Account Opening and Customer Onboarding - The Digital Banker

2023

Most Customer Centric Digital Bank in Mauritius - Global Business Outlook

2023

Best Transaction Banking Innovation Lab - The Digital Banker

FAQ's
Tips Astuces

Frequently Asked Questions Foire aux Questions

What are the different types of accounts that Absa offers ?

Absa offers a variety of accounts depending on your banking needs.

Absa Digi account - A new age fully digital bank account offered by Absa Bank (Mauritius) Limited. For more information, click here
Young Pro Account - Designed for young professionals, get access to tailored financial solutions that suit your lifestyle. For more information, click here
Prestige Account - Offers exclusive pricing, unbeatable rewards, benefits and dedicated, relationship-driven support. For more information, click here
Compte Premier - Offers you best-in-class banking services with a dedicated relationship manager who will look after your interests and make your financial journey unique. For more information, click here

What is the eligibility to open an Absa account ?

You can open an Absa account as long as:

You are a Mauritian citizen or an expatriate residing in Mauritius with a valid residence permit Vous êtes résident à Maurice
You have a valid NIC or Passport number
You have a valid mobile number and an email address
You are 18 years of age or above Vous avez 18 ans ou plus
You are a Tax Resident of Mauritius

Do I need to visit a branch after applying for an Absa Digi Account online ?

For Absa Digi Account – While filling your application online, you will need to

Enter your application details online .
Complete your Digital KYC. Complétez votre KYC numérique.
Upload your NIC/Passport and Address proof.

Once you have filled the application online, you should receive your account number within a few minutes, unless there are additional queries from our side. Your welcome kit will be delivered to your preferred address within 72 working hours (for domestic delivery).

For Prestige, Premier and Young Pro accounts,once you have filled in your application online, our Relationship Manager will get in touch with you and fix an appointment.

I have applied for an Absa Account. What are the next steps and what is the turnaround time for account activation ?

For Absa Digi Account – Within a few minutes of your application, you will receive your account number via email and SMS. Your welcome kit, including your free Digi Debit Card, will be delivered to your preferred address within 72 working hours (for domestic delivery). Once received, you can activate your debit card on the Absa Mauritius Mobile App and start using.
For Prestige, Premier and Young Pro accounts- Once you have filled in your application online, our Relationship Manager will get in touch with you and fix an appointment.the account typically gets activated within minutes. Post the RM visit, the account typically gets activated within minutes.

Can I apply for the Absa Account from my mobile ?

Yes, our digital onboarding platform works on all devices including desktops, laptops, mobile phones and tablets.

Are there any documents that I need to keep handy before applying for an Absa account ?

Please keep the following documents handy while applying for your account digitally.

ID Proof - Your NIC (for citizens) or Passport (for expat residents)
Proof of address – Like Bank statement or utility bills.
Residence permit (for expat residents)

Please Note: The address proof should not be older than 3 months and should be in your name. In case the address proof is not in your name, please upload additional documents like birth certificate, marriage certificate, rent agreement etc. to establish relationship.

Can I hold my account jointly with another applicant ?

Unfortunately, the online account opening is intended for a single user only.You can visit our branches to open an account jointly.

I got disconnected from the web page while filling in the application form. How can I resume ?

Don’t worry, we save all the information that you’ve entered. You can resume your application from where you last left. To resume your application,

Visit https://digital.absabank.mu/#resume
Enter your email address and OTP to continue from where you left off

Can I save my application and continue it later?

Yes, of course! All the information you’ve entered is backed up. You may leave the application or close it at any point. When you return, you can resume from where you left off.

Is my information secure?

The security of your personal information and your online banking transactions is of utmost importance to us. We maintain strict security standards to prevent unauthorized access to your information.

I do not have a NIC. Can I still apply for an Absa account ?

Unfortunately, we need your NIC or Passport to open your Absa account.

When will I receive a chequebook for my online account opening ?

Your account is fully digital and doesn’t include a chequebook (who uses them anyways).

Your Digi Account is supercharged digitally with.

Absa Mauritius Mobile App (available on Android, iOS and Huawei)
Absa Internet Banking.
Abby at Branches. Abby dans les succursales.
Abby on WhatsApp (Chat on 5919 0001).

You can however request a chequebook via Internet Banking or the in-branch Abby kiosk.
Please Note: Chequebook will be charged Rs 5 per sheet for a Digi Account and will be deducted directly from your account once dispatched. There is no cost of chequebook associated with Young Pro, Prestige and Premier account.

Who is a US Person ?

A US person (for tax purposes) is classified as any person who is either a United States Citizen, Legal Permanent Resident/Green Card Holder, or U.S. Visa. If you are a U.S. person, we are obliged to communicate this information to the U.S. Government irrespective of whether you reside in the United States or in a foreign country or you are a Dual Citizen and/or Permanent Resident of a foreign country outside of the United States.

My question is not listed here

If you have any further questions, we would be happy to help you. You can reach us on 402 1000 (available 24 X 7). Alternatively, there is a chat feature on your account opening journey which you can use at your convenience to reach out to us.

Digital KYC (Know-Your-Customer) Questions A Propos Du KYC Numérique

What is a Digital KYC?

Digital KYC is a process where the Bank will digitally verify your identity. During this process, your live video is recorded for about 30 secs. You will be asked to speak out words appearing on the screen for liveness detection. Your Face ID will be auto matched with the ID document uploaded. This video will be recorded and stored securely for verification purpose.

Is Digital KYC secure and where are the recordings stored ?

Digital KYC uses state-of-the-art technology and is absolutely secure. The recordings are stored for verification purposes on our secure data centres.

What are the advantages of Digital KYC ?

The end-to-end process of getting a full-fledged bank account can be carried out from the comfort of your home through an online zero-contact process.

Are there any minimum requirements for doing a digital KYC ?

There is no minimum requirement. But for optimal results, please align face with device camera, ensure adequate lighting.

Why do I need to give consent for my camera at the start of the Digital KYC process ?

Since it is a video verification process, the consent to use the camera is needed to proceed with the Digital KYC process. This is for verification purpose only and will not be shared with anyone.

I have tried carrying out the Digital KYC process twice but I am not successful. What can I do?

Please ensure you are following the below steps:

Use a stable internet connection Utilisez une connexion internet stable
Ensure you approve permissions to camera and microphone, when prompted by the application
All documents to be uploaded should carry clear photographs and images
Ensure that your face is aligned with the device camera with adequate lighting.

When can I carry out the Digital KYC process? Is it available 24*7 ?

Yes, the same is available 24 X 7 as the process is purely digital.

What can lead to rejection of Digital KYC ?

Digital KYC can be rejected due to various reasons such as low video quality, NIC image uploaded is blurred, not enough lighting to verify your face against the NIC picture, face not aligned with device camera.

If the Digital KYC fails for the first time, can I retry ?

Yes, you will be able to retry for a maximum of 2 times. If Digital KYC still fails, we will contact you and guide you through alternative verification methods.

Fees and Charges Questions A Propos des Frais et Redevances

What will be the fees and charges for Absa Digi account ?

Visit https://www.absabank.mu/en/rates-and-fees/ to go through the fees and charges.

Are there any charges for using ATM’s ?

There are no charges for using your debit card across any of our Absa ATM’s in Mauritius. This is also applicable for Digi debit card issued on or after 15th April 2023.

Will there be any account maintenance charges ?

For Absa Digi account and Young Pro, there won’t be any account maintenance charges provided you use our digital services (Mobile App, Internet Banking, Abby and WhatsApp). Should you require assistance from our in-branch executives, you will be charged Rs86.25 (VAT inclusive) for that month.
For Prestige and Premier, you will be charged MUR 345 per month and MUR 450 per month respectively.

Are there any charges for chequebooks ?

A chequebook will be charged Rs 5 per sheet for a Digi Account and will be deducted directly from your account once dispatched whereby this instrument is free of charge for Young Pro, Prestige and Premier.

Debit Cards Questions A Propos des Cartes de Débit

Can I have a physical Debit Card? How do I apply for one ?

You will be getting a free personalized debit card as a part of your account opening kit.

What are the daily transaction limits of Debit Card ?

You can use your Absa Debit cards at ATM’s, on POS machines and for e-commerce transactions. Following are the daily transaction limits applicable –

ATM Absa – Rs. 40,000 per day*
Non-Absa ATMs – Rs. 40,000 per day*
Point of Sale – No limit
E-Commerce – No limit

*For Digi debit cards issued on or after 15th April 2023 and for all Young Pro, Prestige & Premier cards.

How do I activate my Debit Card ?

You can login to our Absa Mauritius mobile app or Absa Internet banking and activate your debit card instantly online. Alternatively, you can also activate your debit card via our Contact Center on 402 1000.

How do I change my Debit Card PIN ?

You can change your Debit Card PIN via any of our Absa ATM's across the island. Alternatively, you can also login to our Absa Mauritius mobile app or Absa Internet banking and change your Debit Card PIN.

I have lost my Debit Card, how do I block it ?

You can login to our Absa Mauritius mobile app or Absa Internet banking and block your Debit Card online. Alternatively, you can also block your debit card via our Contact Center on 402 1000 .

How do I change my daily transaction limits of my Absa Debit Card ?

You can login to our Absa Mauritius mobile app or Absa Internet banking and change your transaction limits instantly online.

Is my Absa Debit Card contactless enabled ?

Yes, all of our Absa Debit Card ATMs are contactless enabled and is free of charge

How do I block my contactless feature on my Debit Card ?

You can block the same instantly via our Absa Mauritius mobile app or Absa Internet banking, navigate to the Debit card management feature and change the limit to 0.

What are the special offers linked to my debit card ?

In partnership with Le Passeport, you can use your Absa Debit Card and enjoy up to 50% discount in more than 300 outlets across Mauritius. To view the full list of discounts and outlets, please visit LePasseport.com.

What is the validity of my Absa Debit Card ?

All Debit cards, by default, have a validity of 5 years. You will be receiving a new Debit card automatically 10 days before the expiry.

Credit Cards Questions A Propos des Cartes de Credit

Can I have a credit card ? How do I apply for one?

Yes. You can apply for a credit card as a part of the digital onboarding journey. Please note, the issuance of a credit card will be subject to internal assessments.

Are there further documents that I need to produce for a credit card application ?

If you apply for a credit card during your digital onboarding journey, you will need to provide the income proof additionally while uploading documents. Income proof could be your latest payslip and/or your last 3 months bank statements.

What are the different types of credit card ?

Absa Bank (Mauritius) Ltd offers 3 types of credit card:

Platinum Credit Card Carte de crédit Platinum
Gold Credit Card Carte de crédit Gold
Classic Credit Card Carte de crédit classic

For more info on the features and eligibility criteria of the different credit card types, please click here

What will be my credit card limit and credit card type?

Credit card limit will be subject to a credit card assessment. The credit card type will be assigned as per your credit card limit.

How long will the credit card delivery take?

Once your credit card application is approved, your credit card may take up to 2 weeks to be delivered. Card will be delivered through Mauritius Post.

How do I activate my credit card ?

Once you receive your credit card, please call our Contact Centre on + 230 402 1000 (available 24x7).

What are the charges and fees linked to my credit card ?

For all credit cards applied during digital onboarding journey, the first-year annual fee will be waived off. For other fees and charges, please refer to our Tariff Guide published on the website.

What are the charges and fees linked to my credit card ?

In partnership with Le Passeport, you can use your Absa Credit Card and enjoy up to 50% discount in more than 300 outlets across Mauritius. To view the full list of discounts and outlets, please visit LePasseport.com.
Furthermore, on your credit card, you can earn reward points on your purchases which you can redeem as cash back on your credit account itself.
Depending on the type of credit card, you may be entitled to a travel insurance/ and or accident cover.

What is the daily transaction limit on my Absa credit card ?

Your daily limit may differ based on the credit card limit allocated to you.

What is the validity of my Absa Credit Card ?

All Credit cards, by default, have a validity of 5 years. You will be receiving a new Debit card automatically at least 1 months before the expiry.

I have lost my credit card. How do I block it ?

You can block your card immediately by calling our 24x7 Service Centre on +230 402 1000

Digital Channels Questions Les Chaines Numériques

How do I begin using Internet or Mobile Banking once my account is activated ?

Once your Absa account is activated,

Download our Absa Mauritius Mobile app by clicking here or
Access Absa Internet Banking by clicking here

It will then take you through a one-time registration process which includes setting up your username and password. On the Absa Mauritius mobile app, you can also chose to link your existing biometric set on your phone (fingerprint or face id) for a quick login to your app from the next time.

How do I begin using Abby once my account is activated ?

Once your Absa account is activated, visit any of our Absa branches and locate Abby. It will take you through a one-time registration process which includes setting up your face and a 5-digit passcode. The next time you visit Abby, it will automatically recognize your face, prompt you to input the 5-digit passcode and you are in.

How do I being using WhatsApp banking once my account is activated ?

Save the number 59190001 in your contacts, open WhatsApp from the mobile number registered with us, locate the contact and say Hello.

Tips to keep in mind while applying for the Absa Digi Account

Tip 1 Conseil 1
Ensure that you have a strong and secure internet connection through the entire application process
Tip 2 Conseil 2
Keep a scanned copy of your Proof of Identity (NIC or Passport) and a Proof of Address (Bank Statement or Last 3 months Utility Bills) handy while initiating application.
Tip 3 Conseil 3
Use a device (Desktop/Laptop/Mobile phone) with a camera and microphone feature while applying, to complete your Digital KYC.
Tip 4 Conseil 4
Ensure you approve permissions to camera and microphone, when prompted by the application.
Tip 5 Conseil 5
The NIC / Passport uploaded should carry a clear photograph and the image should not be blurred.
Tip 6 Conseil 6
Ensure that your face is aligned with device camera with adequate lighting and no background noise at the time of Digital KYC.